Passengers with autism
At airBaltic, we know that flying can feel stressful for people with autism or their families. We want to help you feel safe and supported – from the moment you plan your trip until you land.
Planning your flight
Getting prepared ahead of time can make things much easier.
Visit the airport early (if you can)
Seeing the airport before your flight can help you or your child get used to the sights, sounds, and space. airBaltic supports guided visits to the airport and aircraft for individuals with disabilities, including those on the autism spectrum. These visits are organized by RIX Riga Airport in cooperation with partner organizations. To learn more about this opportunity, we encourage you to contact the relevant associations representing your needs. If you are interested in arranging a similar visit at another airport, please contact the respective airport directly to inquire about available options.
Drop off luggage early
If you are travelling from Riga Airport, you can check in your bags the day before your flight. This means less stress on travel day!
At the airport
Airports can be loud and busy, but there are ways to make things easier.
Come early
Come to the airport at least 2.5 hours before the flight and give yourself extra time so you don’t feel rushed
Find a quiet place
Some airports have quiet rooms or sensory-friendly spaces. If not, look for a calm gate or corner where you can sit and relax
Get ready for security checks
If you or your child is on the autism spectrum, it’s helpful to know that during security screening, jackets, backpacks — and sometimes even shoes — may need to be removed. Being prepared for this step can help reduce stress.
Bring favorite items
Things like headphones, sunglasses, snacks, or fidget toys can help to stay calm while waiting.
During the flight
Be ready for light changes
The lights in the cabin might get bright, dim, or change color during take-off and landing. If this bothers you or your child, sunglasses or an eye mask can help.
Use noise-reducing headphones
Plane engines can be loud. Headphones can block the noise and play calming music or sounds that help.
Bring a comfort bag
Pack toys, books, snacks, a tablet with videos – anything you or your child find relaxing
Tell the flight crew
Let the flight attendants know if you or your child have special needs. We’re here to help and support you
Stay calm if there’s turbulence
Small bumps in the air are normal. It’s just part of flying and everything is okay
After the flight
Take your time
There’s no need to hurry. If you or your child need a break, find a quiet place to rest