Traveling with allergies

If you have food allergies, it’s important to plan ahead:

• Allergens may be present: Our food may contain allergens like milk, eggs, fish, shellfish, nuts, wheat, soy, and sesame. See full list here;
• Bring your own safe food, especially if you have strong allergies;.
• Request a special meal when booking or 48h before the flight – we’ll try our best to adapt to your needs. For more details on available meals, allergens, and pre-ordering options, please see our Inflight meals page.

If you are allergic to pets (like cats or dogs), please note that we cannot promise a pet-free cabin.

• Other passengers may bring animals on board, especially small dogs in carriers or service dogs.
• If you have allergies, take steps to protect yourself—such as taking your allergy medicine before the flight and keeping it with you during the trip.

• Bring cleaning wipes to wipe down your seat area;.
• Keep allergy medicine in your carry-on, not in checked luggage.

• We can't guarantee an allergen-free cabin – other passengers may bring their own food, bring their pets inside the cabin.
• In case of strong allergy please tell a flight attendant before the flight.

Our crew can:

• Ask nearby passengers not to eat certain foods (but they can’t force them);
• Help if you have an allergic reaction 
  (Note: They can’t give medication – always keep yours with you).
• Offer to re-seat you if there are free seats on the plane.

You can wipe down:

• Tray table;
• Seat belt;
• Armrests;
• Window area.

• Check for allergic symptoms, even if small.
• Get medical help if needed – tell airport staff or call emergency services.
• Share feedback if there’s anything we could do better.